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Insights for Curious Leaders

Straight talk on CPQ, commerce, service, and revenue, for people deciding what to do next.

Jared Shaner

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Oct 22, 2026

Phased Ecommerce Replatforming for Manufacturers: Where to Start

Phased ecommerce replatforming: launch one channel first, keep your ERP, and expand when the numbers say go. How manufacturers start without a big bang.

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Phased Ecommerce Replatforming for Manufacturers: Where to Start

Insights

Isaiah Bollinger

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Mar 18, 2026

The Hard Part of B2B Transformation Has Nothing to Do with Technology

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Advisory

Trevor Kniffen

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Mar 3, 2026

How to Choose a ServiceNow Integration Partner: What Enterprise Buyers Need to Know

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Insights

Stephen Metts

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Feb 19, 2026

CPQ Through the CX Lens: Turning Configuration Into a Revenue Multiplier

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Insights

Isaiah Bollinger

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Feb 12, 2026

CPQ Is Becoming the Revenue Engine of Modern B2B

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Insights

Isaiah Bollinger

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Feb 5, 2026

Customer Adoption in B2B Commerce

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Advisory

Isaiah Bollinger

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Jan 22, 2026

5 Self-Service Features B2B Customers Demand in 2026

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Insights

Evan Klein

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Jan 13, 2026

AI-Ready End-to-End Workflows for B2B Commerce Automation

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News

Evan Klein

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Jan 12, 2026

Zaelab Announces Executive Appointments to Accelerate ServiceNow CX/CRM and B2B Customer Experience Transformation

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Advisory

Evan Klein

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Jan 6, 2026

The Customer-Centered Blueprint for Modernizing B2B Commerce in 2026

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Advisory

Evan Klein

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Dec 26, 2025

5 Practical Steps to Design Better B2B Experiences in 2026

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Growth

Evan Klein

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Dec 23, 2025

The 3 Questions Every B2B Leader Should Ask Before Finalizing Their 2026 Commerce Strategy

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News

Insights

Trevor Kniffen

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Dec 12, 2025

Shopify’s Winter ’26 Edition: What’s New for B2B Commerce

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