Zaelab was founded in 2010 by Chief Executive Officer, Evan Klein. Klein comes by the e-commerce space honestly: he created his first e-commerce store at age twelve as eCommerce was invented, which quickly became the world’s largest online DVD wholesale storefront. From there, he led the digital transformation for a small B2B publishing company, converting inefficient manual processes into a highly automated and streamlined digital subscription business model and digital commerce platform. It was these experiences that shone a light on the underserved B2B market.
Zaelab formed to resolve inefficiencies in how solutions get delivered to market and to ensure a strong level of digital innovation was available to B2B organizations. With a continuous innovation delivery model, Zaelab has an agile and innovative approach to managing the entire lifecycle of B2B digital commerce solutions through consulting, experiences, platforms, and operational practices.
Zaelab is a highly-skilled and trusted digital partner. We help global B2B organizations win by accelerating digital commerce innovation. Our expert advisors and engineers work closely with clients to deliver next-generation digital solutions that result in better experiences and higher profitability.
Zaelab is the certified, trusted, and preferred partner with leading B2B commerce experience. Zaelab has successfully delivered 100+ digital commerce experiences to market. As a client-focused partner, Zaelab has helped leading B2B organizations navigate the digital economy. Global brands including ABB, Titleist, Milwaukee Tools, and GE have successfully deployed leading digital experiences working with Zaleab.
Engage directly with exciting clients and projects across the globe
Be part of our rapid growth. Zaelab has been growing 30%+ YoY, come help us grow
Work directly with a management team with more than 40 years of experience building successful ecommerce businesses
Work and learn from leading talent who understand technology
Help the world’s leading brands accelerate their digital commerce
Define and grow your career with professional development opportunities
Align your interest with those of management through bonuses based on company and individual performance
Enjoy a collegial, friendly work environment and work collaboratively with talented colleagues
Zaelab is led by an innovative team, who bring decades of consulting and B2B commerce experience. With combined experience in technology, advisory services, and digital transformation, this team aligns the company and breeds a client-first mentality.
Evan Klein is a visionary and respected executive in the digital commerce ecosystem. As founder and CEO, Evan is responsible for Zaelab’s strategic direction. He is committed to providing B2B organizations with successful digital commerce transformations.
Zaelab was started by Evan Klein, an ambitious entrepreneur since a young age. Evan's first business was an e-commerce store when he was 12. The store quickly became the world's largest online DVD wholesale storefront. While at Quinnipiac, Evan held a part-time job resulting in the transformation of a small B2B publishing company. The company went from a manual and inefficient business to a highly automated and streamlined one through a new digital subscription business model and digital commerce platform. The lessons and approach from this experience carried throughout his future endeavors to scale with substantially larger organizations and Zaelab.
Evan lives in Southport, Connecticut with his wife and two children.
Jason is a results-driven leader with over twenty years of experience in ecommerce, strategic business operations, and omni-channel finance. At Zaelab, Jason spearheads strategic business objectives, business operations, and organizational enablement, ensuring scalability and operational efficiencies.
As the Head of Marketing at Zaelab, Jennifer is responsible for creating and accelerating the company’s marketing strategy and brand recognition in the industry. With over a decade of experience in scaling demand, particularly within a services-led GTM strategy, Jennifer understands that in a rapidly evolving business landscape, agility and creativity are paramount. Her strategic vision and hands-on approach have been instrumental in crafting and executing marketing initiatives that align seamlessly with the unique challenges and opportunities in the technology and services sector.
A seasoned Senior Solution Architect with more than 13 years of B2B Commerce and ERP integration experience, Chris is focused on helping Zaelab's SAP Hybris Commerce clients realize their B2B commerce vision by applying SAP's recommended best practices to design and deliver the best possible solution architecture.
Stephen J. Metts is a seasoned professional with a strong background in B2B and B2C commerce, CPQ, Salesforce, AI, and analytics. Currently leading the Salesforce B2B Practice at Zaelab, he has a proven track record in leveraging innovative solutions to drive business growth and enhance customer experiences. With a focus in B2B Manufacturing, HLS & Consumer products, Stephen brings deep knowledge of the challenges these industries face. Stephen's roles over the years, including Director of the Project Management Office and Senior Project Manager, reflect his expertise in project management and technology. He holds a BS in Technology and Leadership Supervision from the University of Houston and is certified as a Project Management Professional (PMP) and Agile Certified Practitioner (PMI-ACP). His career is marked by significant contributions in the realm of eCommerce and technology solutions, consistently aiming at unlocking value through innovative technologies. Stephen lives in Austin, TX with his wife.
Ruslan's speciality is on-time delivery of highly complex projects. He combines a deep understanding of business needs with the knowledge of relevant technology. Ruslan's Agile approach is always results-focused, and he is an expert people, project, and product manager.
As Head of Sales for Zaelab, Mark is responsible for driving growth for the business and delivering exceptional services to our B2B customers. The past 20 years, Mark has been focused on building results-oriented sales teams and sales cultures that win and scale. With deep expertise in digital transformation programs and multi-channel commerce initiatives, Mark quickly builds trust and credibility with leaders looking to drive measurable growth from their digital initiatives.
Christine leads the US side of the Global Delivery Organization with responsibility over project management, business analysis, and quality assurance.
Christine has an extensive background with experience in the areas of project, program, and portfolio management as well as operations, risk management, and business analysis.
Christine lives in Camp Hill, PA with her husband.
Alona coordinates the day-to-day operations of Zaelab's development hubs in Europe. Over the past few years she has been instrumental in helping Zaelab establish and grow local presence.
Zaelab employs driven talent across the globe, who are committed to client excellence. The company prides itself on living its core values:
Transparency and Candor — Honest, trustworthy, willingness to do what's right
Caring and empathetic — Do the right thing, people-first, people-focused, respectful
Driven — Constant growth, willing to learn, willingness to dig in and do what needs to be done, curious, self-starter, self-motivate, iInnovative, entrepreneurial
Working the Grey — Optimistic, embrace ambiguity, adaptable, positive attitude, capture design without boundaries, free-thinking
Delivering Exceptional Experience — Committed, builds positive experiences, focused on results, good communicators, client-focused, customer service drivenCareers at Zaelab