SOLUTIONS
One Journey, Built Around the Customer
Zaelab connects commerce, sales, service, and renewal into one system, so every part of working with you feels like it was made for them.
SOLUTIONS
Zaelab connects commerce, sales, service, and renewal into one system, so every part of working with you feels like it was made for them.
STEP BY STEP
Self-service discovery and frictionless B2B purchasing.
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Product content that moves buyers forward.
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Demand and campaigns tied to the journey, not run apart from it.
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Complex quotes, accelerated with AI.
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Intelligent agreements, from agreed price to signed contract.
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Intelligent pricing that holds up across channels.
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See the configured product before the deal is signed.
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Support that sees the whole account.
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Guided field service and maximized uptime.
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Coverage and claims without the runaround.
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Know what's owed and what's covered.
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See the equipment before it fails.
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One flow from order to cash.
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What was promised, delivered.
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Invoices that match what was sold.
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Recurring revenue, managed over its whole life.
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Every dollar of renewal and upsell, captured.
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THE AI LAYER
AI is only as good as the data it runs on. Layered onto fragmented systems, it can't tell you when to trust it. An answer built on broken data looks just like an answer built on good data, until it's wrong. Connect the path first, and AI has something solid to work from.
SUCCESS STORIES
60%
Of Sales now flow through digital channels
Winner
Enterprise B2B eCommerce Manufacturer of the Year
“The Zaelab team has been fantastic through the entire project, and we couldn’t be more appreciative. The tireless work and effort everyone is putting in is paying off. ”
Jared Abelson
Head of E-Business and Digital Innovator
25%
of New Orders Include Complementary Accessories
AI-driven
guided selling on every order
“Zaelab helped us capture stakeholder input internally in our organization so that we could understand as an organization what eCommerce looks like for us.”
Caroline Gillis
Senior Manager of Digital Experience
