OPERATE / FULFILLMENT & ORCHESTRATION
What Was Promised, Delivered
An order confirmed is a promise made. Zaelab connects fulfillment to the warehouse and the carrier so that promise holds, from availability check to delivery.
operate
Order Management
Fulfillment & Orchestration
Billing & Payments
Subscriptions
Renewals & Expansion
WHAT ZAELAB DELIVERS
What Fulfillment & Orchestration Looks Like When It Works
Inventory the Order Can See
Availability checked against the warehouse before a promise is made.
Orchestration Across Locations
The right warehouse, the right carrier, chosen automatically per order.
Fulfillment Status on the Account
Shipment and delivery visible to the customer, not just to ops.
Exceptions Routed, Not Buried
Backorders and delays flagged early enough to manage the relationship.
WHAT POWERS IT
Built On ServiceNow SOM, Accelerated by Zaelab
SOM
Sales and Order Management carries fulfillment status alongside the order. Zaelab connects it to the ERP and warehouse systems, where most of the orchestration work happens.
OUR APPROACH
Fifteen Years of Fulfillment Integration with ERP
Zaelab connects fulfillment to warehouse and carrier systems the same way it connects orders to ERP, across SAP, Microsoft Dynamics, Acumatica, and Infor, so a promise made at checkout is a promise kept.
ONE CONNECTED SYSTEM
Part of the Customer to Cash Journey
A fulfilled order is what makes billing accurate. See how Billing & Payments turns delivery into revenue collected.
EXPLORE FURTHER:
Results
Promises Kept, By the Numbers
Read Success Stories
Best-in-Class
B2B Dealer Portal Experience, Cited by Competitors
10+
Years of Continuous Partnship
Zaelab has partnered with ABB for more than a decade, turning a patchwork of B2B sites into one unified portal built to handle multi-ERP integrations, complex pricing, and post-sale service at scale.
BUILT FOR
