Green gradient bg

BUILD & ACTIVATE / PROGRAM MANAGEMENT

Someone Owns the Whole Initiative

A connected-systems build spans commerce, CPQ, and service at once, and the risk lives in the gaps between them. Zaelab runs the program across every workstream, so the whole initiative succeeds together.

Diagram showing Program Management in the center connected by dashed lines to four surrounding elements: Commerce with a shopping cart icon on top, Service with a headset icon on the right, Teams with two user icons at the bottom, and CPQ with a gear icon on the left.

WHEN IT'S USED

When It's Bigger Than One Project

A single project has one deliverable and one team. A connected-systems build spans commerce, CPQ, and service at once, and the risk lives in the gaps between them.

Zaelab runs the program across every workstream, so the whole initiative succeeds together.

Black background with a diagonal white and black checkerboard pattern across the top left corner fading into the black.

WHAT'S INVOLVED

What Program Management Covers

Calender-check-icon

Scope, Timeline, and Budget

The whole initiative held to one plan.

People Icon

Cross-Team Coordination

Commerce, CPQ, and service workstreams kept in step, so a decision in one doesn't quietly break another.

Shield-icon

Risk Management

Risks surfaced and managed across the program, where the dependencies between workstreams live.

Chart-Icon

Executive Reporting

One clear view of the whole initiative for the people funding it.

Transparent background with a diagonal edge of a light gray and white checkerboard pattern at the top right corner.

THE OUTPUT

What We Deliver

Checklist-icon

A single program plan across every workstream and phase

Hierarchy-icon

A cross-team coordination and dependency structure

Management-icon

A risk register managed at the program level

Chart-icon

Executive reporting that shows the state of the whole initiative

Transparent background with a diagonal edge of a light gray and white checkerboard pattern at the top right corner.

PART OF THE WHOLE

Where This Fits in the Work

Diagram with three connected blocks representing a workflow: Process Engineering (with a flowchart icon), Program Management (gear and user icon), and Implementation & Integration (puzzle pieces icon), linked by arrows and captioned 'Keeping the Work Connected'.

Program Management runs across the entire engagement, not a single stage. It holds the initiative together while Process Engineering, Platform Architecture, and Implementation & Integration each do their part, and keeps the whole thing pointed at one outcome.

Transparent background with a diagonal edge of a light gray and white checkerboard pattern at the top right corner.

OUR APPROACH

Program, Not Just Project

Zaelab runs the program above the individual projects, one person responsible for the success of the whole initiative, not just a single deliverable. When the work spans platforms, that's what turns separate pieces shipping into an initiative that lands.

A comparison graphic showing two approaches: On the left, 'Project-by-Project' indicated by four document icons connected by dashed arrows in a grid, with a red cross below; on the right, 'One Program' with a central icon of a group of people connected by dashed arrows to four corner icons representing a document, graph, calendar, and gear, with a green checkmark below.

IN PRACTICE

Trusted by Businesses. Proven Through Results.

Read Success Stories

90 Days

to Deliver the Initial MVP

20+

Disconnected Systems Unified into One Experience

Zaelab built Eaton Next to unify systems that were fragmented across dozens of platforms, replacing tools customers no longer trusted.

Industrial factory floor with a large transmission unit suspended by a chain hoist, machinery and a worker wearing a face mask on the left side, with Eaton logo overlay.

120 Days

To MVP Go-Live with SAP Commerce Cloud + ZCommerce

45

Integrations Configured via M3 API

Zaelab replaced ESAB's multiple disconnected web and portal environments with one seamless digital customer experience on SAP Commerce Cloud + ZCommerce.

Person welding metal with protective gear including a yellow welding helmet and gloves, sparks flying around; ESAB logo in yellow and black overlayed on the image.

321%

Order Volume Growth Within the First 3 Months

$20M+

Revenue Generated Within the First Few Weeks

After 18 months of limited progress with a previous partner, Zaelab course-corrected and fast-tracked Driven Brands' centralized marketplace on SAP Commerce Cloud.

Person with safety glasses and gloves using a wrench to work on machinery with DrivenBrands logo overlayed in yellow and white text and red graphic accents.