
OPERATE / BILLING & PAYMENTS
A bill should follow the order without anyone re-keying it. Zaelab connects billing and payments to the order and the contract, with billing partners like Aria, so what the customer agreed to is what they're invoiced for.
operate
Order Management
Fulfillment & Orchestration
Billing & Payments
Subscriptions
Renewals & Expansion

WHAT ZAELAB DELIVERS
Invoices generated from the same record that holds the order and the contract, so the bill matches what was sold.
Recurring, usage-based, and hybrid models handled without spreadsheets, through a billing platform built for it.
Payment status, AR aging, and terms visible on the customer record, not stranded in a separate finance system.
When a charge is questioned, the order and contract behind it are one click away, so it gets resolved instead of written off.

WHAT POWERS IT
Aria
SOM
Complex billing runs on a dedicated billing platform, not a spreadsheet or a hand-built module. Zaelab connects platforms like Aria to ServiceNow's order record, so billing draws on the real order and contract rather than a re-entered copy.

OUR APPROACH
Zaelab builds billing as the continuation of the order, not a separate finance project. Because the invoice draws on the same record as the quote, the contract, and the fulfillment, billing reflects the deal that was actually made instead of a hand-copied version of it.

ONE CONNECTED SYSTEM
Billing is where the order becomes revenue. See how Order Management hands off the confirmed order, and how Subscriptions keeps recurring revenue billing correctly over time.

EXPLORE FURTHER:
IN PRACTICE
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