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SELL / PRICING

One Price Across Commerce and CPQ, However They Buy

A customer's negotiated price should be the same whether they log into the storefront or a rep builds the quote. Zaelab builds the pricing logic once and connects it to both, so the number never depends on the channel.

SELL

Commerce

Content

Marketing

Configure, Price, Quote

Contract Management

Pricing

Product Management

Product Visualization

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WHAT ZAELAB DELIVERS

What Pricing Looks Like When It Works

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Self-Service Catalog Pricing

For standard products, a buyer logs in and sees their negotiated price automatically, no rep involved. Price lists, volume tiers, and contract terms applied on the storefront.

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Rep-Assisted Complex Pricing

For configured bundles, negotiated discounts, and non-standard terms, pricing runs through ServiceNow CPQ with approval workflows behind it.

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One Source, Both Paths

The same price lists and contract terms feed the storefront and the quote, so a buyer and a rep are always working from the same number.

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Approvals Where They Belong

Standard pricing moves on its own. Discounts past the threshold route for approval before they reach the customer.

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WHAT POWERS IT

Built On Commerce and ServiceNow CPQ, Accelerated by Zaelab

Commerce

CPQ

Standard, catalog-based pricing runs on the commerce platform's own price lists, on Shopify, BigCommerce, or commercetools. Complex and negotiated pricing runs on ServiceNow CPQ. Whichever a business needs, Zaelab builds the pricing logic so it holds up and connects cleanly to the rest of the tech stack.

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OUR APPROACH

Fifteen Years of Experience Guiding the Way

Zaelab builds commerce and CPQ as one practice, which is exactly what pricing needs. The team that builds the storefront price lists is the team that builds the CPQ rules, so the two stay in agreement instead of drifting apart.

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ONE CONNECTED SYSTEM

Part of the Customer to Cash Journey

Intelligent pricing that stays connected to the rest of your systems, so the number a buyer sees on the storefront and the number a rep builds into a quote both hold up. See how a self-service buyer experiences it on the storefront, and how a rep applies it on a complex quote.

IN PRACTICE

Trusted by Businesses. Proven Through Results.

Read Success Stories

100%

Reduction in Manual Order Entry

90K

Hours Saved Across CX and Sales

Zaelab rebuilt Milwaukee Tool's order entry and promotions engine on SAP Commerce Cloud, eliminating manual order entry and giving customers, reps, and partners 24/7 self-service access to pricing and orders.

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Best-in-Class

B2B Dealer Portal Experience, Cited by Competitors

10+

Years of Continuous Partnship

Zaelab has partnered with ABB for more than a decade, turning a patchwork of B2B sites into one unified portal built to handle multi-ERP integrations, complex pricing, and post-sale service at scale.

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Automated

Quoting Processes Replaced with a Guided, Rules-Based Selling Experience

Faster

Sales Cycle Through Real-Time Inventory Availability and Improved Quoting Accuracy

Zaelab modernized CORT's inventory management with a scalable solution on Salesforce and composable technologies.

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INSIGHTS

Latest Insights

View All Insights

Advisory

Brie Hintze

|

Sep 4, 2026

CPQ, Agentforce, and Revenue Management at Dreamforce 2026: What RevOps Leaders Need to Know

Insights

Evan Klein

|

Aug 20, 2026

Customer to Cash: A New Way of Approaching Revenue Strategy

Advisory

Jared Shaner

|

Aug 13, 2026

When to Migrate Off SAP Commerce Cloud: Options and Guide