September 14-16, 2026

The CPQ Recovery Lounge:
A Dreamforce
Experience by

ServiceNow and Zaelab logos

While everyone's talking about agentclaudeforce,
your quoting processes are still broken.
We're here to help.

The CPQ Recovery Lounge @ Novela 
662 Mission Street, San Francisco

Register for Lounge Access

The CPQ Recovery Lounge

We built the CPQ Recovery Lounge so RevOps leaders could come, unwind, and have a conversation about what matters: your broken quoting processes and how to create a modern Customer-to-Cash experience without ripping and replacing your entire stack.

What You'll Get:

  • Space to escape Dreamforce crowds
  • Free fuel (coffee, tea, breakfast, lunch, and bites inbetween)
  • Free drinks (beer, wine, spirits)
  • Comfortable seating and work space
  • CPQ Corner with our Architects
  • Conversations with industry peers
  • Access to CPQ experts from Zaelab + ServiceNow
  • No theater. Just dialogue.
Zaelab Team at Dreamforce Collage of Photos feat. Novela
Zaelab — The Thought Leadership Collective: Women in B2B

About Novela

Novela is the kind of place where you step inside and the worldgets quieter. Named after the Spanish word for "novel," it's designed as a gathering space for meaningful conversation.

Hand-crafted cocktails. Warm lighting. Thoughtful design.

HOURS

Monday, September 14

6:00 pm -9:00 pm

Tuesday, September 15

8:30 am - 4:30 pm

Wednesday, September 16

8:30 am - 4:30 pm

Request Access

Recovery Sessions at the CPQ Lounge

While everyone's talking about agents, let's fix your broken quoting process.

Free conversations with Customer-to-Cash experts. Proven solutions.

Novela Lounge

The Night Line @ Novela Dreamforce Kickoff Party

Monday, September 14  •  6:00 PM - 9:00 PM
Zaelab, ServiceNow and Sweep logos

Kick off Dreamforce week with fellow change makers at Novela, San Francisco's revered cocktail destination. Enjoy hand-crafted cocktails, chef-made bites, and candid conversations with the people who know what's at stake.

Space fills up fast, RSVP early!

Register for Opening Night
Zaelab Team Welcoming you to the Session

CPQ Therapy Session

Tuesday, September 15  •  12:30 PM - 1:30 PM

CPQ got you down? Drinks (and lunch!) on us. While everyone's talking about the future, we want to help fix your right-now problems.

Join fellow Revenue and Sales leaders with Alex Bell (Zaelab's CCO) and Chris Shutts (Head of CPQ at ServiceNow) to talk openly and honestly about your current quoting process and technology. Learn why companies are moving to ServiceNow.

Come share your story, connect with peers living the same journey, and figure out what's next.

Register for Lunch
Corp Event at Novela SF

High Tea, High Spirits Dreamfest Reception

Wednesday, September 16  •  2:00 PM - 4:30 PM

Slip away early for the can't-miss CPQ party before Dreamfest.

We're spilling all the tea. Chris Shutts—founder of BigMachines, SteelBrick, and now head of CPQ at ServiceNow—is here to tell you the truth about what's going on in the CPQ market.

We are mixing business with pleasure. Enjoy drinks, appetizers and gain clarity before Dreamfest kicks into overdrive. Strong tea and stronger spirits :)

Save Your Spot

Why We're Here

Your quoting process is dated. Your sales team is frustrated configuring quotes.Your customers are frustrated waiting for them.

Most vendors will tell you the solution is to rip out your entire platform and start over. But that's expensive, risky and not what you need.

We are here to show the world ServiceNow CPQ. It's composable. Works alongside your existing CRM/system of record/front-end. A best-in-class quoting experience without forced migration or rip and replace.

It's built by the creator of CPQ, is the best solution on the market, and has stood up to the test of complex businesses across the globe

The Zaelab team at event
Zaelab — The Thought Leadership Collective: Women in B2B

Who Should Come

If your quoting process has you down, we get it.

Join us at the lounge if you:

  • Manage Salesforce CPQ or ARM (and it's breaking)
  • Lead RevOps (and your team is exhausted)
  • Run Sales Operations (and velocity is suffering)
  • Own Quote-to-Cash (and customizations are killing you)
  • Need a break from Dreamforce keynotes and vendor booths
  • Want to talk to peers who understand
  • Need to explore what a working modernization looks like

Come unwind. Talk to peers who understand. Find your path forward.

Free Lounge Access

While everyone's talking about agents, let's fix your broken quoting process.

→ Drinks on us
→ Free conversations with Customer-to-Cash experts
→ Proven solutions

Lounge access is reserved for directors and above in revenue, operations, sales, service, and technology

Meet Our CPQ Leaders

Evan Klein, CEO at Zaelab

Evan Klein

CEO
LinkedIn
Alex Bell, CCO

Alex Bell

CCO
LinkedIn
Adam Menzies, COO

Adam Menzies

COO
LinkedIn
Brie Hintze, Vp of Alliances and Sales

Brie Hintze

VP of Alliances & Marketing
LinkedIn
Sean McVay, Director, Solution Engineering

Sean McVay

Director, Solution Engineering
LinkedIn
Gavin Cunningham, Lead Account Executive

Nick Burkhardt

Account Executive
LinkedIn
Dreamforce to Novela Map

How to Find Us

The CPQ Recovery Lounge at NOVELA, 662 Mission Street, San Francisco
(5-minute walk from Moscone Center)

September 14-16
Dreamforce 2026

Want a specific plan?
We'll map your modernization path and timeline.

Schedule a 1-on-1