Sarnova delivers a robust and scalable B2B digital experience by replatforming and migrating all brands onto a single instance of SAP Commerce.
Sarnova desired to migrate their four different brands that were operating on two different platforms, onto one, robust B2B digital commerce platform. They needed a partner to help them prioritize each brand and develop a roadmap for success. That’s where Zaelab came in.
Sarnova is a family of companies — Bound Tree Medical, Cardio Partners, Emergency Medical Products and Tri-anim Health Services — that all serve the emergency medical services and acute care markets for nearly 50 years. When Sarnova and Zaelab were introduced, the challenge was clear: these four different brands were operating on two different commerce platforms: Znode and Magento. To say that these digital experiences had taken on lives of their own was an understatement. Sarnova realized that one, consistent digital experience was critical to delivering a great customer experience while creating scale and uniformity in the backend.
“The goal was to implement a more robust B2B digital platform, that would allow Sarnova to run multiple brands off of one single platform,” says Mark White, Account Executive at Zaelab. “We also took note of Sarnova’s growth objectives, and collectively agreed that one platform would be key to deploying future brands quickly.”
Sarnova elected to move forward with SAP Commerce as their preferred platform, as this best-in-class platform was built to drive digital transformation and would enable Sarnova to effectively transition into an omnichannel organization. From there, Sarnova needed a partner with a consultative approach. White shares that Sarnova didn’t want a “one, big bang” implementation approach — which meant that their partner needed to develop a roadmap for success and help guide Sarnova in prioritizing each brand implementation and launch.
The objective was to consolidate, implement, and launch digital commerce platforms for the existing business, while creating an infrastructure that would support future requirements as the business grows. Based on Zaelab’s prior client success, B2B knowledge, team structure and advisory services, Sarnova partnered with Zaelab to make this vision a reality.
In order to deliver a best-of-breed, strategic and unified platform, Zaelab honed in on the following goals:
Sarnova, working with Zaelab, are set up for success as they continue to migrate more brands onto the single instance of SAP Commerce. Following the launch of Sarnova brand Bound Tree, the teams have begun working on the next priority brand, Emergency Medical Products. Bound Tree’s functionality will be built upon and custom UI will be added on top to differentiate the two brands.
Following this, Tri-Anim and DXE/Cardio Partners are the next brands that Sarnova and Zaelab will migrate onto the single platform solution.
If you enjoyed this case study, you may also like to download the recording of our webinar Leveraging Your Commerce Investment. The content discusses how digital transformation is ever-evolving, and what the market demanded from commerce experiences five years, three years and even one year ago has changed. Platform provider SAP and digital advisory Zaelab have stayed one step ahead of innovation and market needs, to equip your business with the tools and insights you need to keep competitive.