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Insights

2019 Customer Experience Predictions

Platform Of Dreams: If You Build It, Will They Come?

Trend Alert: Transforming from a B2B to a B2B2C Business

4 Key Takeaways about the SAP C/4HANA Announcement

Heard it Through the Grapevine: Who will Acquire Marketo Next?

2018 Predictions: What’s Next for B2B Ecommerce?

The Unsexy Business That Amazon Wants to Conquer Next (But Probably Can’t)

Using A Continuous Delivery Model To Innovate Faster

The ABCs of Ecommerce: Understanding the Basics

Businesses Don’t Have Finish Lines

How Getting Caught With Your Pants Down Can Lead To New Ways Of Thinking About Technology.

The Dog Days Of Hybris (Or, Musings On Hybris)