Zaelab Careers

Digital Commerce Business Analyst (US)

Office in United States, New York

Zaelab is a dedicated team of focused, agile and innovative consultants who work to bridge the gap from vision to delivery of B2B commerce technology projects. Our commitment to evolving commerce beyond traditional linear development to a continuous delivery model enables our clients to gain insights and ensure positive program outcomes quickly.

We’re looking to add a Digital Commerce Business Analyst that will understand our company’s process and effectively communicate our value to prospective clients.

We’re seeking self-motivated, ambitious, and creative thinkers to help propel our company to new heights!


Specific Responsibilities:

  • Be the SAP Hybris functional expert on 1-2 medium to large eCommerce implementations
  • Work with our clients' business to understand the business requirements and map them into hybris functionalities.
  • Responsible for gathering, documenting and managing product requirements
  • Lead complex business requirement discussions. Gather, evaluate and document business needs and requirements and translate these into functional specifications and/or user stories
  • Ability to communicate complex eCommerce constraints and opportunities to non-technical decision makers
  • Participate in the evaluation, recommendation, and selection of hardware and software solutions
  • Work closely with Project Manager and Team Lead on estimating, scheduling, and monitoring user stories in Jira
  • Highly developed problem solving skills, tenacity, drive, proactive, creative, sound planning and organizational abilities
  • Participates in change control processes by providing appropriate documentation.
  • Knowledge sharing with project team to support requirement management efforts.
  • Experience with full life-cycle projects from initial scoping through delivery.
  • Support Zaelab QA process and lead client UAT during each sprint
  • Proficient in processes including defining and documenting test strategy, unit and integration testing
  • Located in the Northeast of the USA (within driving distance to our HQ in Westport, CT for occasional meetings)


  • Bachelors degree
  • 2+ successful years of experience as a Business Analyst or Business consultant for mid-size to large technology implementations.
  • Experience with ecommerce platforms; SAP hybris, Demandware, Magento, Oracle Commerce, IBM commerce, or any comparable commerce platforms
  • Excellent presentation skills and ability to engage and manage senior-level client relationships.
  • Strong understanding of Agile and Scrum methodologies.
  • Interest in digital commerce technology and willing to learn about new technologies, best practices, and 3rd party tools
  • Prefer Hybris Certification
  • Hard working with entrepreneurial spirit
  • Ability to work independently along a fast paced growing team
  • Impeccable professional references
  • Located in the Northeast of the USA (within driving distance to our HQ in Westport, CT for occasional meetings)
  • Travel as needed


  • Competitive compensation based on experience and skills
  • Individualized career path
  • Compensation for approved time off
  • Health insurance including medical and dental
  • Competitive training reimbursement