Zaelab Careers

Account Executive (West Coast)

Office in United States, San Jose

Zaelab is a dedicated team of focused, agile and innovative consultants who work to bridge the gap from vision to delivery of B2B commerce technology projects. Our commitment to evolving commerce beyond product development to a continuous delivery model enables our clients to gain insights and ensure positive program outcomes quickly.

We are looking for an experienced Account Executive (AE) who will have principle responsibility for Zaelab sales to net-new as well as existing accounts in the Western US territory. The individual in this role will be responsible for overall account management including the creation and execution of the territory sales plan and revenue growth. The AE takes a consultative approach to selling and works toward a trusted advisor status serving as the executive contact across the customer on behalf of Zaelab, communicating Zaelab’s unique value. Leads overall account strategy including win strategy, growth and retention strategy and working closely with strategic partners.


  • Sets the account strategy that drives new Zaelab revenue through the ownership and implementation of an actionable, business-outcome based account plan
  • Oversees and implements business case & value selling strategies which align the customer’s needs, up to the Board/C-Suite, to Zaelab solutions and services including the development of business cases with specific metrics & ROIs identified
  • Manages tactical business while investing in larger, longer term strategic opportunities
  • Constructs and sells large multi-product, integrated solutions and services utilizing strategic partnerships which drive business outcomes
  • Maintains high touch and trusted advisor status with the customer establishing trust
  • Maintains operational command of the business through forecast accuracy and demand generation
  • Act as an inspired leader for a large extended team of virtual resources to ensure consistent and effective team engagement and ensuring optimal usage of resources across management, supporting and partner organizations


  • 10+ years of experience in solution selling, professional services and technology sales with increasing levels of responsibility
  • 5+ years of experience as a Strategic Account Manager
  • Established and referenceable relationships with key contacts in designated accounts
  • Documented track record of proven success
  • Comfortable working with C-level executives at Fortune 500 companies and building necessary business relationships throughout the organization
  • Familiar with Target Account Selling or another established sales methodology preferred
  • Knowledge of all facets of the eCommerce industry and technologies
  • This is a remote role based on the West Coast with travel


  • Consultative: Ability to identify the client's pain points and opportunities and then suggest solutions to fulfill those needs
  • Client-focused: Quickly become an expert on the client's business, value drivers, and organization structure and use that context to help Zaelab exceed the client's expectations
  • Adaptable: Be flexible within a fast-paced environment, accept new ideas, and be creative about evolving your approach to the circumstances
  • Collaborative: Excel at working collaboratively with your peers, supporting resources, partners, management and the client
  • Financial Acumen: Knowledge & understanding of client's financial situation and ability ability to discuss client's outcomes in financial terms. Understanding of budgets, costs and price required. Ability to negotiate through levers aside from price


  • Competitive compensation based on experience and skills
  • Individualized career path
  • Compensation for approved time off
  • Health insurance including medical, dental, and vision
  • Competitive training reimbursement